Are you passionate about delivering top-notch service, coordinating provisions, and supporting seafarers for a better life at sea?

Join Garrets International in Nørresundby as our new Vessel Operations Specialist and become part of a dedicated team delivering outstanding service to vessels worldwide.

As a Vessel Operations Specialist, internally known as Vessel Account Manager for Provisions – you will get a central role in ensuring, that we meet our goal of being the preferred ‘Partner at Sea’ for the vessels we serve with food provisions and other services. Our customers are sailing worldwide and therefore this position gives you the opportunity to reach every corner of the world.

Key responsibilities

• You will be part of a dynamic team committed to delivering the best service to our customers.
  
  
• Responsible for your assigned fleets, working closely with vessel crews to ensure they always have sufficient food provisions within the vessel’s budget.
  
  
• Handle daily tasks such as budget management, order processing, negotiations with vessels and suppliers, finalizing orders, and coordinating deliveries.
  
  
• Proactively monitor and guide orders and stock levels to ensure healthy, adequate provisions onboard while maintaining budget compliance.
  
  
• Act as the vessel’s primary point of contact, building strong relationships and driving high customer satisfaction.
  
  

As part of our mission to support seafarers in achieving a better life at sea, this role will occasionally require weekend or public holiday coverage. While remote work is an option, we highly value collaboration and therefore expect regular presence and commuting to our Headquarters in Nørresundby.

What you bring to Garrets

• Experience with order handling and customer contact - maritime industry experience is a plus but is not a must.
  
  
• Flexible and structured mindset and motivated in an energetic work environment.
  
  
• Proficient with data analysis.
  
  
• Comfortable working with deadlines and with a strong attention to detail.
  
  
• Self-motivated and able to work independently - but also knows that success is created in collaboration - we help each other and share the workload. 
  
  

Furthermore, you have strong English skills, both written and spoken, and have a solid experience in the use of ERP systems and MS Office.

We offer more than just a job

At Garrets, we value community and collaboration. We actively foster an open and welcoming work culture built on trust and teamwork, where knowledge sharing and sparring are always encouraged. As an international company with offices across the globe, you’ll have the chance to learn and collaborate with colleagues from different cultures and nationalities, gaining a truly global perspective.

When you join Garrets, you can look forward to a competitive salary and benefits package, including a pension scheme, as well as health insurance, a great canteen arrangement, and an active staff association that organizes events throughout the year. You’ll also enjoy free access to a gym and exclusive staff discounts, ensuring that your well-being and lifestyle are supported both inside and outside the workplace.

Ready to set sail for a new career path?  

Please send us your application and CV via the “Apply” button. We will review applications as they come in, as we are looking to hire a new colleague as soon as possible.

If you have any questions regarding the role please feel free to contact Mattias Svenningsen, Operations Manager on Phone +45 29607611.

We will read applications as they come in and close the position as soon as we have found our new colleague.

About Garrets

Garrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry’s largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in Romford (United Kingdom), Singapore, Manila (the Philippines) and Antwerp (Belgium) and counts a total of 115 great colleagues.

Visit garrets.com or our LinkedIn profile to learn more about Garrets.